High-quality service support

Our main goal is efficiency and profitability of your harvesting. In order to be as close as possible to its final customers, AFM-Forest Ltd has developed a wide dealer network around the globe. Professional highly trained sales staff and technical-support personnel will assist you in everything from choosing a suitable model and equipment to guaranteeing efficient work with high-quality training, service and spare parts.

 

Installation support

We have much experience installing AFM harvester heads on a large variety of base machines. AFM provides recommendations about base machine and harvester head combinations; makes the installation design; and assists during installation of the harvester head. According to customer needs AFM Dealers will take care of all the necessary excavator modifications.

 

Spare parts supply

Quick delivery of spare parts is a critical component of AFM service. Every AFM dealer has a local spare parts stock for AFM harvester heads in order to ensure minimum downtime of your machine. We work closely with our Dealers in order to achieve quick and safe supply with AFM spare parts.

 

Training

Knowledge is one of the most important factors of success. Together with its dealer’s network, AFM provides training for AFM harvester heads to every customer. In our training we cover the following:

  • working with the harvester head
  • adjustments of the harvester head
  • maintenance and service of the harvester head
  • using the measuring system

 

AFM-Motomit IT simulation and video tutorials

In order to increase the efficiency of operators training we have developed a PC simulation with video tutorials for the AFM-Motomit IT measuring system. This program can be used on any computer and is available free of charge for AFM dealers and customers who own AFM harvester heads.